Introduction

At Maxmate® Tonneau Cover, Running Boards, Side Steps, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose information about you when you visit our website maxmatetonneaucover.shop (the “Site”) or purchase our products.

Please take a moment to familiarize yourself with our privacy practices. If you have any questions or concerns, please contact us as described below.

Information We Collect

Information you provide directly to us. When you visit our Site, we may collect personal information that you voluntarily provide to us, such as your name, email address, phone number, billing address, shipping address, payment information, product preferences and order history. You may choose to provide this information in a number of ways, including:

  • Creating an account on our Site
  • Placing an order on our Site
  • Signing up for our newsletter or other communications
  • Participating in surveys, contests or promotions
  • Communicating with us via third party social media sites
  • Submitting user generated content on any part of our Site that permits it

Information we collect automatically. We may automatically collect information about your visit to our Site. For example, we may collect your IP address, browser type, Internet service provider, referring/exit pages, operating system, date/time stamps, Site pages and content you viewed, ads you clicked on, and other information about your activities on our Site. We may also use cookies, web beacons, tracking pixels, and other tracking technologies on our Site to help customize the Site and improve your experience.

Information we receive from other sources. We may receive information about you from other sources. For example, if you connect with us through a third party service like Facebook or Google, we will have access to certain information from that service, such as your name, profile picture, gender, friends, email address, activities or posts, birthday, education history, relationship status, personal interests, current city, personal description and other personal information. We may supplement the information we collect with information from third party sources in order to enhance our ability to serve you, to tailor our content to you and to offer you opportunities to purchase products and services that we believe may be of interest to you.

How We Use Information

We use the information we collect for the following purposes:

  • Provide, maintain and improve the Site
  • Process and complete transactions, and send related transactional communications
  • Respond to your emails, submissions, questions, comments, requests and complaints
  • Provide customer service and support
  • Send you technical notices, updates, security alerts, administrative messages and other communications
  • Provide news and information about our products and services
  • Personalize and customize your site experience
  • Monitor and analyze activity on the Site
  • Market products and services to you via email and other channels
  • For compliance purposes, including enforcing our Terms of Service
  • As otherwise described to you at the point of collection or pursuant to your consent

How We Share Information

Affiliates: We may disclose the information we collect from you to our affiliates or subsidiaries for business purposes.

Service providers: We may disclose the information we collect from you to third party vendors, service providers, contractors or agents who perform functions on our behalf. This includes service providers that: host our Site or process transactions; provide customer service support; optimize the Site; send email and other communications; conduct research and analytics; create user profiles to better understand you and personalize your experiences with us; and advertise on third party sites.

Business transfers: As we develop our business, we may sell or purchase businesses or assets. In the event of a corporate sale, merger, reorganization, sale of assets or in the event of a bankruptcy, information you provide us may be transferred to or shared with the acquiring entity.

Legal requirements: We may disclose information to comply with legal processes; enforce our Terms of Service; respond to claims; or protect our rights, property or safety and the rights, property or safety of others.

With your consent: We may share information with your consent or at your direction.

Aggregated or de-identified information: We may share aggregated or de-identified information with third parties for their marketing or analytics uses.

Your Choices

In certain circumstances, you have rights under data protection laws in relation to your personal data. These rights include:

  • Requesting access to your personal data
  • Requesting correction or erasure of your personal data
  • Objecting to our use of your personal data
  • Requesting that we restrict certain uses of your personal data
  • Requesting portability of your personal data
  • Opting out of receiving marketing communications from us

If you wish to exercise any of the rights set out above, please contact us.

Cookies and Tracking Technologies

We and our third party partners, such as our advertising and analytics partners, use cookies and other tracking technologies (e.g., web beacons, pixels, tags and scripts) to provide functionality and to recognize you across different Services and devices. We also allow other third parties (e.g., ad networks) to use these tracking technologies in certain circumstances outlined below.

Cookies: Cookies are small text files placed in device browsers that store preferences and facilitate and enhance your experience. The cookies we use allow us to understand usage and campaign effectiveness. We also use cookies to remember your choices (e.g., language preference, products added to your cart), authenticate you across sessions and deliver relevant, interest-based advertising. You can disable cookies through your device or browser settings, but the Site experience may be affected.

Web Beacons: A web beacon (also known as a pixel tag or clear GIF) includes an electronic image embedded in a web page, email or advertisement that allows us to recognize when someone has displayed, opened an email or taken an action. Web beacons help us to understand your interaction with email campaigns and the effectiveness of our Sites.

Advertising Partners: We partner with third party ad networks to either display advertising on our Site or to manage our advertising on other sites. Our ad network partners use cookies and web beacons to collect information about your activities on our Site and other sites to provide you targeted advertising based upon your interests. For more information about opting out of personalized ads, see below.

Do Not Track: Currently, our systems do not recognize browser “do-not-track” requests. You can, however, disable certain tracking as discussed in this section (e.g., by disabling cookies); you also can opt out of targeted advertising by following the instructions below.

Opting out of targeted advertising: If you would like to opt out of interest-based advertising, please visit:

  • Digital Advertising Alliance Consumer Choice Page
  • Network Advertising Initiative Consumer Opt-Out Page

Mobile Advertising Opt Out. You may opt out of personalized ads on your mobile device by following the instructions in your mobile device’s settings.

Effectiveness of opt outs. Please note opting out does not mean you will not receive advertising; it just means the advertising will not be customized based on your interests.

Security

We have implemented technical and organizational security measures in an effort to safeguard personal information in our custody and control. Such measures we have implemented include, limiting access to personal information only to employees and authorized service providers who need to know such information for the purposes described in this Privacy Policy, training for employees and contractors regarding privacy and information security, network and database scanning and security measures, and contractual obligations on service providers to maintain the confidentiality of such information.

While we endeavor to always protect our systems, Sites, operations and information against unauthorized access, use, modification and disclosure, we cannot guarantee that any information, during transmission or while stored on our systems, will be absolutely safe from intrusion by others, such as hackers.

Children’s Privacy

Protecting the privacy of young children is especially important to us. For that reason, we do not knowingly collect or maintain personally identifiable information on our Site from persons under 13 years of age. In the event that we learn that we have collected any personal information from children under 13 without verification of parental consent, we will delete that information.

International Transfers

We are based in the United States. The information that we collect about you will be transferred to and stored on our servers located in the United States. If you are accessing the Site from outside the United States, your information will be transferred to our servers in the United States.

The data protection laws in the United States may differ from those of the country in which you are located. The transfer of your information to our facilities in the United States is necessary to provide you the services, products or information you have requested. This Privacy Policy describes the measures we have taken to protect the privacy and security of data transferred outside of the European Economic Area (“EEA”).

Changes to this Privacy Policy

We may change this Privacy Policy from time to time. If we make any material changes, we will notify you by email (sent to the email address specified in your account) or by posting a notice on our Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

How to Contact Us

If you have any questions about this Privacy Policy or our information practices, please contact us using the following details:

Contact: Privacy Team

Email address: [email protected]

Phone number: (615) 555-1234

Additional Disclosures for California Residents

California Consumer Privacy Act

If you are a California resident, the California Consumer Privacy Act (“CCPA”) requires us to provide you with some additional information regarding how we collect, use, and share your “Personal Information” (as defined by the CCPA). This section provides additional detail to our California customers and serves as our CCPA-compliant privacy notice.

Personal Information We Collect

For the purposes outlined above, we may collect the following categories of personal information about you:

  • Identifiers, such as your name, contact information, IP address, and device identifiers
  • Commercial information, such as order and product preferences
  • Internet or other electronic network activity information, such as information about your interactions with our Sites or advertisements
  • Geolocation data, such as location data from your mobile device
  • Audio, electronic, visual or similar information, such as pictures or videos you may have submitted as user generated content
  • Professional or employment-related information
  • Inferences about you, including about your preferences

Sources of Personal Information

We collect this personal information directly from you, automatically, from third party service providers and from publicly available sources.

Purposes and Disclosures

We may use, and disclose to third parties, your personal information as described in the “How We Use Information” and “How We Share Information” sections above.

Your CCPA Rights

As a California resident, you have certain rights with respect to your personal information, subject to certain exemptions and limitations, including:

  • Right to Know: You have the right to request that we disclose the following information to you about our collection and use of your personal information over the past 12 months:
    • The categories of personal information we have collected about you
    • The categories of sources from which we collected the personal information
    • The business or commercial purposes for which we collected or sold the personal information
    • The categories of third parties with whom we shared personal information
    • The specific pieces of personal information we have collected about you
  • Right to Delete: You have the right to request that we delete personal information we have collected from you.
  • Right to Non-Discrimination: You have the right not to receive discriminatory treatment from us for exercising your CCPA rights.

To submit a request on the basis of these rights, please contact us using the contact information provided above. We will verify your request by matching information you provide to information we have on file about you.

You may designate an authorized agent to submit a request on your behalf by having the authorized agent submit proof that they are registered with the California Secretary of State.

Financial Incentives

We may offer discounts, benefits or other financial incentives in exchange for your consent or right to limit sharing of your personal information. Before we request your consent to share your personal information or limit sharing of your personal information in exchange for financial incentives, we will notify you of the financial incentives and explain the terms and conditions for receiving those incentives.

Additional Disclosures for Nevada Residents

If you are a resident of Nevada, you have the right to opt-out of the sale of certain Personal Information we collect about you. To submit a verified request, please contact us using the contact information provided above. Note we do not currently sell your Personal Information as sales are defined in Nevada Revised Statutes Chapter 603A.

Additional Disclosures for European Union and UK Residents

If you reside in the European Union (“EU”) or United Kingdom (“UK”), please review the additional information below regarding your rights under the EU General Data Protection Regulation (the “GDPR”) and UK data protection laws.

Legal Bases for Processing

Our legal bases for processing personal information about you under the GDPR are as follows:

  • Where you have consented to the processing of your personal information, then we may process your information for the purposes set out in your consent. You have the right to withdraw your consent at any time.
  • Where processing is necessary for the performance of a contract to which you are a party, or in order to take steps at your request prior to entering into a contract.
  • Where processing is necessary for compliance with a legal obligation to which we are subject.
  • Where processing is necessary for the purposes of the legitimate interests pursued by us or by a third party to protect your vital interests, the vital interests of another natural person or to protect our legitimate interests in operating this Site and providing content, products and services to you.

International Transfers of Personal Information

In cases where we transfer personal information about you outside of the EU/EEA, we have implemented standard contractual clauses to ensure that adequate safeguards are in place to protect your personal information. You may obtain a copy of the standard contractual clauses by contacting us using the information above.

Your Data Subject Rights

Subject to limitations in certain circumstances, you have the following rights in relation to your personal information:

  • Right of access – You have the right to request a copy of the personal information we hold about you;
  • Right to rectification – You have the right to correct any inaccurate or incomplete personal information we hold about you;
  • Right to erasure – You have the right to request that we delete personal information that we hold about you;
  • Right to restrict processing – You have the right to request that we restrict the processing of your personal information in certain circumstances;
  • Right to data portability – You have the right to request we provide you or a third party with a copy of your personal information in a structured, commonly used format;
  • Right to object – You have the right to object to our processing of your personal information for direct marketing purposes and for reasons relating to your particular situation. You can object to marketing by clicking the “unsubscribe” link in any of our emails or by contacting us using the contact details provided above;
  • Right not to be subject to automated decision making, including profiling – You have the right not to be subject to a decision based solely on automated processing, including profiling, which has legal or similarly significant effects on you.

To exercise any of these rights, please contact us using the contact details above. We will process your request in accordance with the GDPR and UK data protection laws.

Complaints

If you have any complaints regarding our privacy practices, you have the right to lodge a complaint with the Information Commissioner’s Office if you reside in the UK, or with your local supervisory authority if you reside elsewhere in the EU.

Conclusion

This concludes the Maxmate® Tonneau Cover, Running Boards, Side Steps Privacy Policy. We hope this helps explain how we handle your personal information and how we are committed to its privacy and security. Let us know if you have any other questions!